FAQ

They are deliveries within the Gambia. We take pride in delivering parcels and packages right to your doorstep, ensuring convenience and peace of mind for our customers.

After we receive your item physically at either our Gambia, USA, or Senegal office, you will get an invoice that details the amount you need to pay and also the option you want to make. For example, you can pay by cash, bank transfer, wave, Wise, Zelle, etc. 

Yes, we will deliver anywhere in The Gambia so long as your preferred address is listed under the GOBExpress home delivery locations with changes.

International shipments from The Gambia typically take 5-7 working days to reach their destination.

Yes, excluding items prohibited by law enforcement agencies. The size of your item is no barrier as special arrangements are available for supersized items.

All countries in the world. Over 230 countries 

Yes, please. You can shop from your favorite international sites and ship through the GOBEXPRESS.

Yes. Merchants can process or create their Cash on Delivery (COD) and Transfer to us.

This hardly occurs, but in the unlikely occasion that it does, GOBEXPRESS will issue the client a full refund based on the declared value of the item(s) that are missing or damaged.

Please call our Contact Center at +220 736 2459 or send an email to info@gobexpress.com. Our care line is available from 9 am – 5 pm daily.

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