Online shopping has made it easier than ever for Gambians to access a wide range of products from international markets to do online shopping in Gambia. Whether you’re purchasing electronics, fashion, or household goods, the ability to order from global retailers offers incredible convenience. However, with this convenience also comes the risk of shipping scams.
Many online shoppers have experienced delayed deliveries, lost packages, hidden fees, or even outright fraud. Without the right precautions, you could lose money or receive damaged goods. To ensure a safe and secure shipping experience, it is essential to work with a reliable courier service and stay informed about potential scams.
At GOBEXPRESS, we prioritize secure and transparent shipping, ensuring that your packages arrive safely and on time. Below, we outline essential steps to protect yourself from shipping scams when shopping online and shipping to The Gambia.
1. Choose a Trusted Shipping Partner

One of the most effective ways to avoid shipping scams is by using a reputable and experienced courier service. A trusted shipping company will have a proven track record, transparent pricing, and excellent customer service.
At GOBEXPRESS, we provide:
- Secure and Reliable Shipping from major online stores worldwide to The Gambia.
- Door-to-Door Delivery to ensure that your package reaches you safely.
- Transparent Pricing with no hidden fees.
By choosing a trusted courier, you eliminate the risk of working with unreliable companies that may lose your package or charge unexpected fees.
2. Verify the Legitimacy of Online Stores

Before making a purchase, ensure that the website or seller is legitimate. Many scammers set up fake online stores to lure unsuspecting buyers.
To verify an online store:
- Check for Secure Payment Options – Websites that offer payment methods like Visa, MasterCard, or PayPal are generally more secure.
- Read Customer Reviews – Look for genuine customer feedback on third-party review sites.
- Be Wary of Suspiciously Low Prices – If a deal seems too good to be true, it probably is.
If you are unsure about an online store, GOBEXPRESS can help you verify sellers before you place an order.
3. Be Cautious of Unrealistic Shipping Offers
Scammers often attract customers with shipping offers that seem too good to be true, such as extremely low rates or overnight delivery guarantees for international shipments.
To avoid falling for these scams:
- Compare Shipping Rates – Check rates from trusted shipping companies to ensure the offer is realistic.
- Look for Transparent Pricing – A legitimate shipping company will provide a clear breakdown of costs.
- Avoid Unofficial Shipping Agents – Only work with registered couriers, not individuals who claim they can ship for a much lower price.
At GOBEXPRESS, we provide affordable, transparent pricing with no hidden costs, so you always know what you’re paying for when doing Online shopping in Gambia.
4. Always Use a Shipping Service That Offers Tracking
A key indicator of a legitimate shipping company is the ability to track your package. Tracking provides real-time updates on the location of your shipment, reducing the risk of loss or fraud.
At GOBEXPRESS, we:
- Provide a tracking number for every shipment.
- Allow customers to monitor their package’s journey from the seller to their doorstep.
- Ensure transparency and security in every shipment.
Avoid any shipping service that does not provide tracking, as this could indicate a scam.
5. Read the Terms and Conditions Before Shipping
Many shoppers make the mistake of skipping the terms and conditions when booking a shipment. Failing to read these details can result in unexpected delays, extra charges, or loss of compensation in case of damage.
At GOBEXPRESS, we offer:
- Full insurance coverage for declared packages.
- Clear refund policies in case of lost or damaged goods.
- Guaranteed compensation if your shipment does not arrive as expected.
Understanding the shipping terms helps you avoid surprises and ensures a smooth delivery process.
6. Use Secure Payment Methods

When paying for shipping services, always use secure and traceable payment methods. Many scammers insist on untraceable payment options like cash transfers, which provide no security for buyers.
To protect yourself:
- Avoid Wire Transfers and Cash Payments – Scammers prefer untraceable payment methods.
- Use Credit Cards or PayPal – These payment options offer fraud protection.
- Pay Only Through Official Channels – Never send money to personal accounts claiming to be shipping agents.
At GOBEXPRESS, we offer secure payment options, ensuring that your money and package are protected.
7. Declare Your Package Value for Added Protection
Some shoppers under-declare their package value to reduce customs fees, but this can be a costly mistake. Under-declared shipments can be seized, delayed, or denied compensation in case of loss or damage.
With GOBEXPRESS, properly declared packages receive:
- 100% Refund on Lost or Damaged Shipments.
- Priority Handling for Faster Processing.
- Instant Refund Processing in case of any issues.
- Extra Protection for High-Value Goods.
Declaring the correct value of your package ensures a smoother customs process and financial security.
8. Ensure Reliable Customer Support
A legitimate shipping company will always have accessible customer support to assist with shipping inquiries, tracking, and claims.
At GOBEXPRESS, we provide:
- 24/7 Customer Support to assist you at any time.
- Dedicated Help for Tracking and Shipping Issues.
- Expert Advice on Customs and Import Regulations.
Avoid shipping companies that do not have customer service or only communicate through unverified social media accounts.
Online shopping offers Gambians access to the global market, but ensuring safe and secure shipping is crucial. By choosing a trusted courier, verifying online sellers, using tracking services, and securing proper insurance, you can avoid shipping scams and shop with confidence.
At GOBEXPRESS, we are committed to providing fast, reliable, and secure international shipping to The Gambia. Whether you’re shopping for personal items or running a business, we ensure your packages arrive safely, on time, and without hidden fees.
If you need a trusted shipping partner, let GOBEXPRESS handle your shipments with security and efficiency.
Shop Online. Ship with Confidence. Choose GOBEXPRESS.